Shipping Information

We provide FREE Standard shipping on all orders over $75 to addresses with a US ZIP code. The majority of orders ship via UPS Ground service (see the map below for estimated UPS Ground delivery times), but small packages or deliveries outside UPS Ground areas will be shipped via USPS 1st Class or Parcel Post service. UPS Next Day, 2nd Day Air, 3-Day Select or Priority Mail are available if you require faster delivery. To get rates for expedited shipping, simply add an item in your Shopping Cart, and enter your ZIP code when prompted. Most orders are shipped on the same or next business day.

Special Provisions for International Customers. We gladly ship orders to addresses outside the United States via USPS Global Express and FedEx International services; however, due to the high cost of international shipping, it is necessary for Securepets to apply certain special shipping provisions. If the Purchaser must return items for either refund or replacement, the Purchaser is responsible for all shipping and insurance costs necessary to ensure that the items arrive safely at the Securepets warehouse. The Purchaser is also responsible for payment of any shipping and insurance costs incurred by Securepets in shipping replacement equipment back to the Purchaser. Finally, most countries will levy import duties and/or customs fees on products shipped into that country. Our prices indicate only the cost of the item plus shipping, and do not include any additional taxes or duties. You may be responsible for these charges when the order is delivered.