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Why Choose SecurePets?

INTEGRITY. We believe that satisfied customers are the best advertisement. We do our best to always provide accurate product information, and will always offer unbiased support to help you make the best decision. We are committed to standing by our word, and know that we must ultimately answer to a higher power. Please check our About Us/Contact page for additional information.
VALUE. We do regularly check other websites to make sure our prices are competitive. However, we feel that we often provide a better value, even if we are a few dollars higher than a competitor. We DO NOT charge cancellation fees if you decide to cancel your order before it is shipped. Many other companies do, and we strongly recommend that you check the 'Policies' or 'Returns' pages of other sites before you purchase. We also offer a money-back period on all purchases that begins when you receive the order, not when it is shipped.  Finally, we offer Free Shipping to continental US addresses on orders over $75.  And no tax will be charged to your order (except Ohio). When you compare the total cost, you will find that we are very competitive price wise.
KNOWLEDGE. Our staff are all pet owners themselves, and actually use many of the products we offer on our site. We pride ourselves in being able to offer accurate product knowledge and recommendations, and assistance in choosing the best item for your needs. We do have an engineer on staff who can assist with the most difficult installations and we have an excellent relationship with all our manufacturer's should the need arise for additional expertise.  Our staff is not paid on a commission basis, so there is no pressure to push a particular brand or item.


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email SecurePets |  PO Box 442, Lewis Center, OH 43035 | voice: 205-201-2711   fax: 206-333-0936

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